Honesty Is Why Our Clients Trust Us
When completing a transaction this week, my team and I received a note from a borrower we have worked with many times. He started by thanking us for our usual quick turnarounds, an easy approval and documentation process, and very competitive rates and fees. The best part was his reflection on our past work together though… “In case you don't remember, during our first interaction a number of years ago, you presented me with clear alternatives so I could make the right choices. Your thoughtful and caring advice then lead to the continuing relationship we have this very day!”
As Always, You Rock!
Having a combined experience of over 30 years, our team in Columbus, Ohio has experienced many highs and lows in the industry. Rates fluctuate, markets ebb and flow, and life continues to keep us on our toes. During a quite hectic time recently, one of our Real Estate partners sent us a quick note: “I just wanted to say thanks for getting our refi turned around so quickly. As always, you guys rock!” In the middle of everything, we were reminded of the value of the relationships we’ve built with our business partners. We love our partners and job that we get to do!
Closed Just in Time
As the scheduled closing day was rapidly approaching, we were beginning to get nervous about missing the cut off time. We knew that our client’s loan positively had to fund on July 10th, 2020 - without exception. Not closing on this date would mean that our client would lose an extreme amount of money, $20,000 to be exact. We scrambled to come up with a solution and when it seemed there wasn’t an option, one of our co-workers offered to give-up his place in line so our client’s loan could be closed first. Because of his client-focused mindset, our buyer closed on time, got his dream home, and didn’t lose $20,000! When the challenge arose, LendUS came through.
Big Bank or Mortgage Lender?
Helping Brittany was a huge victory! After picking up the call from her and finding out what her goals were, we were amazed to learn that she had not previously purchased a home. Brittany also conveyed that she was not sure if it would be best to go with a big bank or a mortgage lender, so she had done her research before calling. She had a good handle on her finances, but needed help navigating the mortgage process to buy a new home. Our team listened and provided caring guidance, explaining all her options, so she could make the best decision for her financial future. Working together to make her dream of homeownership come true, Brittany purchased a new home and said “goodbye forever” to paying rent.
Handling Almost Everything Electronically!
Juggling work and life is not always an easy feat! The Heath Branch is always looking to do what we can to help navigate the difficult times. Because of these efforts, our client said the following: “Wanted to take a minute and thank you and your team for the excellent work handling my Refinance, it couldn’t have gone smoother. I also appreciate being able to handle almost everything electronically, it worked out perfectly with my work schedule. Thank you again!”
“This is the First Time a Home Has Been Within my Reach!”
My team and I heard an amazing story this week from a new client and first-time homeowner. Several years back, she was a young mother who had a daughter and a steady income. Unfortunately, she was hit by a truck when crossing the street and fell on hard times due to pain and the loss of her job. It left her oldest daughter living with her father and this mother with a new infant and living in shelters for a period of time. Over time, she pulled herself back up by finding a new job, was graciously allowed a place to stay, and is now ready to purchase her first home. Her two daughters told the seller that they looked forward to planting flowers and have dreams of running down a hallway. Our buyer said, "This is the first time a home has been within my reach!" I'd like to thank my extended team: Monalynn Kerol, Daina Sciutti and Cyndi Clark with loan set-up, along with Aaron Pitterman and Andrew Dannis for helping with the AC Boost approval, our UW Joan Larson, and The Lock Desk.
Your first home is the biggest investment of your life, and we’re passionate about educating you. We offer loan products for every need, including:
Then it’s time for a consultation with a local LendUS® loan advisor. No matter how complex your property, taxation, or family planning objectives are, we’ll take you through it with personalized service, a custom plan, and precise execution every step of the way.
Refinancing is all about discovering new opportunities to achieve your goals faster.
LendUS® was created as a collaboration between RPM Mortgage and American Eagle Mortgage – two well-established mortgage companies with like-minded industry veterans. Together, we have formed one company, with one name, that is solely-focused on providing our clients smart advice and an easy process with super speed.
We have a combined talent base of hundreds of loan advisors, and a national leadership team in place for more than 20 years. All of whom embody our core values: All-In like family, Driven like Wall Street and Approachable like Main Street.
LendUS® continues to provide the ultra-attentive service, community focus and local expertise we have always been known for, but with the added benefits of a broad product selection and the strength that comes from being a nationwide firm.
We are dedicated to finding innovative solutions and technologies that simplify the often complicated lending world. Our Home On Time® App allows you to apply and manage your loan on any device, at any time. This commitment to ease and speed goes a long way in our efforts to help you achieve your home financing goals.
A career at LendUS® means being empowered to maximize your potential. We are individuals with diverse talents and tireless work ethic, united by one mission: to simplify the complex business of lending. We are innovators, problem solvers and collaborators. We are driven by a commitment to each other, our clients, and our communities. We are supportive, patient and welcoming. Through creativity, technology and an unwavering focus on personalized service, we never stop improving.
Check out our LendUS® Job Openings for opportunities to join the team!
Our "Can Do, Will Do" spirit at work extends into communities where we live. We invest our time, talent, and money alongside our neighbors to help improve everyone’s quality of life. Here are some organizations we are proud to support.
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Alamo, CA 94507
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