Supported All the Way
A recent borrower was having a difficult time communicating with his Realtor and buying the family a new dream home was turning into a nightmare. When they didn’t see eye-to-eye, the borrower turned to our Loan Advisor who was able to bridge the gap with encouragement and caring support for both the borrower and the Realtor. With our Loan Advisor’s pleasant demeanor, expert knowledge, and willingness to be accessible outside regular business hours, our borrower successfully completed the home buying process and the thrilled family moved into their new home.
With Knowledge Comes Confidence
One of our Loan Advisors recently met a passionate art teacher at the check-out line at Home Depot. They started talking about remodeling their homes, and she mentioned she needed to refinance her investment property’s home mortgage but was dreading the process due to a previous bad experience with another lender. Our Loan Advisor offered his services and promised a better experience than the last time. Because the borrower wasn’t as internet savvy, our Loan Advisor met with her four separate times to get all the proper documents in hand. He made sure to alert her of any changes and what needed to be done for a successful refinance. She appreciated his guidance and perseverance so much that she introduced him to her daughter, who also wanted to refinance her home.
Going Back Home
The current COVID-19 pandemic has made the housing market a challenging place for people trying to buy homes. With bidding wars and all-cash offers, for some, it can be hard to compete. A recent borrower was finding it challenging to relocate back home to her native state of Ohio and turned to us when she needed some help navigating the turbulent market. Our Loan Advisor provided her with the tools she needed to bid on and finance her dream home. She appreciated our Loan Advisor and his team’s encouragement throughout the process, which kept her from feeling hopeless during her home search. Now, she’s happy to be living back in her home state and can’t wait to host her friends and family.
Only a Phone Call Away
Communication is essential to making sure our borrowers feel connected throughout their loan application process and stay up-to-date on any changes in the market. Our Loan Advisors pride themselves on being available at any hour of the day to chat with borrowers. A recent borrower was so impressed with our Loan Advisor’s willingness to keep her informed. She was thrilled about his years of experience in the mortgage industry and appreciated how he would let her know about fluctuating interest rates. She also found his team to be extremely helpful and would highly recommend family and friends to use our Loan Advisor and his team.
Practice Makes Perfect
Refinancing your mortgage provides you with a second chance to save more money on your home loan. One of our married couple borrowers wanted to work with a reputable company in order to receive the best loan product possible, so they reached out to one of our Loan Advisors. From the moment they met, our clients felt like they made the right choice. They appreciated that everyone on the team was patient, helpful, and professional. Plus, they were thrilled to take advantage of our Home on Time App to submit their documents entirely online and closed in exactly 45 days as promised. The quick turn time, plus the accurate estimates for fees and numbers, gave our borrowers the sense of security they’d been longing to have.
Creating the Perfect Environment
Whether you are a seasoned pro or a first-time novice, it’s always a big decision to buy a home and it could cause some unexpected stress. One of our recent borrowers was apprehensive about starting the homebuying process. With the housing market leaving many buyers in a bidding war, the anticipation of our clients’ search was overwhelming them. Once they called our Loan Advisor, their negative feelings started to dissipate. After the Loan Advisor explained their many loan options, our borrowers began to feel their worries slipping away. They felt like they now had a clearer idea of what they needed which was sorely lacking prior to meeting. During each step of the process, whether they had a question or concern, our Loan Advisor was responsive and provided our borrowers with a worry-free environment so they could make a clear decision. In the end they were able to make the best informed decision possible and were so grateful for the help of their Loan Advisor.
Your first home is the biggest investment of your life, and we’re passionate about educating you. We offer loan products for every need, including:
Then it’s time for a consultation with a local LendUS® loan advisor. No matter how complex your property, taxation, or family planning objectives are, we’ll take you through it with personalized service, a custom plan, and precise execution every step of the way.
Refinancing is all about discovering new opportunities to achieve your goals faster.
LendUS® was created as a collaboration between RPM Mortgage and American Eagle Mortgage – two well-established mortgage companies with like-minded industry veterans. Together, we have formed one company, with one name, that is solely-focused on providing our clients smart advice and an easy process with super speed.
We have a combined talent base of hundreds of loan advisors, and a national leadership team in place for more than 20 years. All of whom embody our core values: All-In like family, Driven like Wall Street and Approachable like Main Street.
LendUS® continues to provide the ultra-attentive service, community focus and local expertise we have always been known for, but with the added benefits of a broad product selection and the strength that comes from being a nationwide firm.
We are dedicated to finding innovative solutions and technologies that simplify the often complicated lending world. Our Home On Time® App allows you to apply and manage your loan on any device, at any time. This commitment to ease and speed goes a long way in our efforts to help you achieve your home financing goals.
A career at LendUS® means being empowered to maximize your potential. We are individuals with diverse talents and tireless work ethic, united by one mission: to simplify the complex business of lending. We are innovators, problem solvers and collaborators. We are driven by a commitment to each other, our clients, and our communities. We are supportive, patient and welcoming. Through creativity, technology and an unwavering focus on personalized service, we never stop improving.
Check out our LendUS® Job Openings for opportunities to join the team!
Our "Can Do, Will Do" spirit at work extends into communities where we live. We invest our time, talent, and money alongside our neighbors to help improve everyone’s quality of life. Here are some organizations we are proud to support.
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Alamo, CA 94507
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